Meet The Team at the AMP Technology Centre

christina

Christina Unwin
Senior Customer Service Administrator

How do you personally deliver great customer service?
I always start by saying hello with a big smile! I enjoy getting to know the customer by name so I can start to develop a good friendly relationship, Answer any questions they have to ensure that they feel important & nothing will be too much trouble for me & all our team @ the AMP. I also never treat anybody other than you would like to be treated yourself.

Why should customers choose the tech centre to work or stage events from?
We appreciate the customer needs and give high priority to each and every event we stage and work hard to achieve great customer satisfaction.

A quirky fact about Christina…
I believe that my car is the cleanest in the UK. I clean it every week including a thorough engine clean with a toothbrush!

john

John Palframan
Centre Manager

How do you personally deliver great customer service?
The key for me is plain hard work and wherever possible a positive answer to customer’s requests.

Why should customers choose the tech centre to work or stage events from?
The Technology Centre is in a great location, with great facilities supported by an extremely helpful and flexible management team.

A quirky fact about John…
I once played guitar on stage in front of an audience of 20,000 in Bangalore, India.

jack

Jack Greevy
Customer Service Administrator

How do you personally deliver great customer service?

I am the first person a customer sees when they walk through the front doors so I always make a special effort to look smart and smile. And the girls always compliment me on my consistently well kept haircuts!

Why should customers choose the tech centre to work or stage events from?

The building is very modern, light and airy. Its lovely and warm in winter and cool in the summer. We take the comfort of all our guests very seriously and so its a pleasure to work here.

A quirky fact about Jack…

I go to the gym every evening after work and I am also a passionate Rotherham United fan which can, on occasions, cause frictions with Joanne!

rachel

Rachel Penrose
Customer Service Administrator

How do you personally deliver great customer service?
I love to hear that our events have run seamlessly so I always try to meet customers face to face beforehand. A cup of tea and a chat in our lovely Centre always captures everything they need and puts their minds at rest. And the buzz when customers return is ACE!!

Why should customers choose the tech centre to work or stage events from?
Our centre is newly refurbished and contains the most up to date facilities and equipment. We also pride ourselves in offering a personal service to our customers – we don’t say ‘computer says no’ round here!

A quirky fact about Rachel…
When I’m not working or looking after my two boys, I can often be found in the kickboxing gym or long distance running around the streets and paths of Sheffield. Oh, and my favourite food is olives.

Electric car group Photo